Sol logoSol Helps
Chat + Insight in one

What visitors ask most and where they get stuck

Your on-site chat, distilled: top questions, hesitation points, and what usually helps.

No cardWorks with your siteRespects consent
Below: questions → answers → trends.
Top questions on Pricing

Pricing · “Seats or usage?” “Monthly vs annual?” · 2 copy updates suggested

Analytics view with question themes

Question themes appear beside the metrics you already track

Change log with before/after

One wording change → measurable difference

Slide 1 of 3

What you’ll uncover

  • Pricing lines that cause pause (limits, seats, fees)
  • Questions asked right before exit
  • Which page or doc resolves the question (with a link)
  • How questions differ by channel or audience
  • Where a short paragraph or tooltip would prevent repeats
  • What changed after you publish updated copy or docs
Questions grouped by page with suggestions
Recurring questions by page with suggested copy updates

How it works

1Input

Add your content & place the chat

Link webpages or upload files. Add a lightweight, consent-aware embed on key pages.

Visitor asking on the page
2Insight

Sol Helps groups the questions

Clean themes by page or audience, with source links to the content that helped.

Question themes with sources
3Outcome

Publish small updates

Change a few words. See the effect next to the analytics your team already watches.

Change log and analytics view

Data & privacy, in plain language

Privacy

Your data stays yours

Export or delete any time. Domain-locked usage with audit logs.

Privacy

No public model training

Conversations and content are not used to train public AI models.

Privacy

Consent-aware by design

Respect user choices. If consent is withheld, Sol Helps steps aside.

Privacy

Powered by proven providers

Sol Helps uses leading LLM providers (incl. OpenAI) with encryption at rest and in transit.

What it looks like

Real screens from week one.

Conversation with source links
Questions by audience or channel
Which doc actually solved it

Results you can show

Page, objection, outcome—shown next to the metrics your team already watches.

Impact reflects how often a topic appears and adjacent funnel movement on the same pages and time window.

Page: PricingConfusion ↓ 27%14 days
Topic frequency (last 4 weeks)
Before → after
Objection
Seats vs. usage and billing examples weren’t clear
What helped
Clarified limits and added a short billing example inline.
Evidence
Topic volume for “pricing confusion” dropped; more visitors reached checkout.
Page: Feature landingLanding → signup ↑ 14%21 days
Landing → signup (last 4 weeks)
Before → after
Objection
“Will it work with our stack?”
What helped
Added a one-line integration note above the fold.
Evidence
Fewer integration questions; higher progression to signup.
Objection intelligence

Top questions per page, with links to the content that resolves them.

Resolution mapping

See which page or doc people go to when a question is answered.

Impact beside your metrics

Topic drop and funnel movement, next to the KPIs your team already tracks.

Examples from pilots. Results vary. Sol Helps makes the “why” visible so you can choose the next best change and measure it.

Go live in under 10 minutes

1Step

Pick two pages

Pricing + one feature page, or your docs hub. ~2k monthly sessions helps.

2Step

Add your content

Import 10–20 Q&As or point Sol Helps at your website. No tuning, no backlog.

3Step

Readout in ≤ 14 days

Top questions, what to clarify next, and simple trends beside your metrics.

Create a Custom HTML tag:
Show full snippet
<div id="chatbot-root"></div>
<script>
  window.ChatbotConfig = {
    token: "YOUR_TOKEN",
    assistantId: "YOUR_ASSISTANT_ID",
  };
  (function (d) {
    const s = d.createElement("script");
    s.src = "https://cdn.solhelps.com/bootstrap.js";
    s.async = true;
    d.head.appendChild(s);
  })(document);
</script>
Respects user consent.

No credit card • Install via GTM/WordPress/HTML • Logs optional • Turn off anytime

Plans that match your stage

Starter

Explore the insight loop on a couple of pages.

$0
/month
Usage
  • 1 assistant
  • 500 messages / month
  • 20 document uploads
Branding & Analytics
  • 7-day chat log history
  • Customise responses
Security & Support
  • Email support
  • Encryption & access controls
Most popular

Pro

For teams updating copy and docs across key pages.

$49
/month
Usage
  • 5000 messages / month
  • 30-day chat log history
  • Up to 3 assistants
  • 100 document uploads
  • Everything in Starter
Branding & Analytics
  • Enhanced analytics & usage insights
  • Brand styling / white-label
Security & Support
  • Encryption & access controls
  • Priority email support
Beta

Team (Beta)

Scale across products or regions with controls.

$99
/month
Usage
  • 3,000 messages / month
  • 90-day chat log history
  • Up to 10 assistants
  • 500 document uploads
  • Everything in Pro
Branding & Analytics
  • Advanced analytics dashboard
  • Branding removal included
Security & Support
  • Team collaboration tools
  • Conversation export

Usage and storage can be increased with add-ons. Plans include a consent-aware embed and do not use your data to train public models.

Plays nice with your stack

  • Single embed; static-site friendly
  • Sits beside your analytics & heatmaps
  • Optional weekly digests (email / Slack)

Governed by design

  • Consent buckets & pseudonymous IDs
  • Roles, permissions & audit logs
  • Encrypted at rest; 30/90-day retention
  • Export / delete controls
  • No training on your data

“Oh. That’s what we were missing.”

“We already had dashboards. Sol Helps added the reason. Two small lines of copy later, the numbers moved — and it was easy to show.”
Head of Growth, B2B SaaS

FAQ

Ready when you are

Start free. Place the chat. See the questions that matter.

Logs optional • Export / delete anytime • We don’t use your data to train public models